CORE VALUES
Before Xcel was ever born, owners John and Heather made a commitment to remain true to a few core values that set them apart.
Extreme Integrity
We say what we do and do what we say. Integrity is our most important value. We strive to be truthful and honest in everything we do, offering honesty and transparency in repairs and pricing with our customers.
Excellence
It is our core belief that a job should be done right the first time. This may require more time to get it done right, but at the end of the day, we want to provide excellent work that we can be proud to put our name on.
Trustworthy and Reliable
We work hard to gain and keep the trust of our customers by providing honest, consistent service. Our goal is to educate our customers about what is needed, so the customer can make an informed decision.
Customer Centered
We live by the golden rule. We want to treat our customers, as we would want to be treated if we were in their shoes. We are thinking about our customers’ needs and how we can serve them better providing the best service we can offer.